Wouter-Verkerk-Blogspitality-blog-Good-service-is-the-new-standard

Good service is the new standard

Written by Wouter Verkerk. Published on

Madam, may I ask you something? What do you think of this hotel so far, are there things that you have noticed positively and, if I may be so bold, do you intend to come back here again? I was a guest in a hotel for three days. Since last year I have been guiding […]

Wouter-Verkerk-blog-customer-is-king-but-we-re-the-boss

Customer is King… But we’re the boss!

Written by Wouter Verkerk. Published on

‘Good evening, this is Simon Verankeren, I would like to reserve a table for tomorrow night. We are with four adults and four children, but I presume you still know!’ Indeed, we still know, good talking to you, Simon. After your last visit to our restaurant I tried to call you a couple of times, unfortunately […]

Senna-Meloni-blog-an-experimental-mixologist-on-a-journey-of-flavours

An experimental mixologist on a journey of flavours

Written by Senna Meloni. Published on

The first years of college were mainly about figuring out who I was and what I wanted to do with my life. My personal interests were always focused on creative subjects, which is exactly the reason I got a learning contract with a graphical designer. When I was under that learning contract, I soon found […]

Britte-van-Santvoort-blog-how-can-hospitality-professionals-still-be-enthused

How can hospitality professionals still be enthused?

Written by Britte van Santvoort. Published on

It might seem like one of those impossible things to do when you work in hospitality yourself; sit down at a table and enjoy your evening, peacefully, without any nagging about service or other points to complain about. But is that really the case? How can hospitality professionals still be enthused? Back in the days […]

 
 
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