Blogspitality-blog- How-hotels-celebrate-Easter-with-their-guests

How hotels celebrate Easter with their guests

Written by Blogspitality. Published on

Grass. Flowers. Bunnies. Chickens. Eggs. Mostly in baby pastels. Otherwise in funky bright. During Easter, we celebrate the resurrection of Jesus from the tomb. Nowadays on Easter, the world is obsessed with hunting chocolate eggs, cuddling bunnies and having large meals with the family. Genuine hospitality Easter is the perfect moment for people to book […]

Wouter-Verkerk-Blogspitality-blog-Good-service-is-the-new-standard

Good service is the new standard

Written by Wouter Verkerk. Published on

Madam, may I ask you something? What do you think of this hotel so far, are there things that you have noticed positively and, if I may be so bold, do you intend to come back here again? I was a guest in a hotel for three days. Since last year I have been guiding […]

Wouter-Verkerk-blog-Entrepreneurs-and-employees-in-hospitality-speak-different-languages

Entrepreneurs and employees in hospitality speak different languages

Written by Wouter Verkerk. Published on

Let’s be honest, if employees in the hospitality found money really important, they wouldn’t work for you in the hospitality industry, would they? That’s not meant to be ridiculous, but of course, there are places where you can earn much more money with less effort. Yet, this is not a reason for employees in the […]

How to: Branding in hospitality

Written by Roos Steenbruggen. Published on

During the last few months, Roos Steenbruggen and her team were really busy creating a completely new branding for Icing on the Cake. On the first of November 2018, their new website, commercial and brandbook launched. In this article, she will guide you through the process of setting up a completely new corporate identity. The importance of […]

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Future-proof entrepreneurship

Written by Laurens van Luin. Published on

Seven years ago, I started Manic Organic. Back then we were still in the financial crisis, and every initiative that had to do with organic was directly associated with expensive and unnecessary. Today we cannot imagine that anymore. I believe in the essence of organic and natural food being something good, an intrinsic motivation. Natural […]

Britte-van-Santvoort-blog-hospitality-experience-creation-top-10-highlights

Hospitality experience creation – top 10 highlights

Written by Britte van Santvoort. Published on

Hospitality is all about experience creation. Michelin starred restaurants and high-end hotels have been doing this for years; focus on the begin-to-end guest experience. The total guest (or customer, but you know who has customers huh 😉) journey is designed in such a way that guests are completely engaged with the product, even before they have […]

Wouter-Verkerk-blog-customer-is-king-but-we-re-the-boss

Customer is King… But we’re the boss!

Written by Wouter Verkerk. Published on

‘Good evening, this is Simon Verankeren, I would like to reserve a table for tomorrow night. We are with four adults and four children, but I presume you still know!’ Indeed, we still know, good talking to you, Simon. After your last visit to our restaurant I tried to call you a couple of times, unfortunately […]

 
 
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