Wouter Verkerk is blogger at Blogspitality.com, hospitality trendwatcher and owner/trainer at Verkerk Bartstra Hospitality Consultants, Amsterdam.
“Only happy people can make people happy!”
Wouter might be known for his great hospitality articles for Verkerk Bartstra. He is trainer and coach for several hospitality establishments and knows all the tricks of the trade. Wouter is author of books as “Help! Ik heb een (bij)baan in de horeca!” and is the mastermind behind “Horeca be like”. Often Wouter stresses the importance of happy employees and the importance of appreciation of staff operating the day-to-day business. Dedication for training and development of employees in an industry with such a high-turnover can make the difference for a business.