Madam, may I ask you something? What do you think of this hotel so far, are there things that you have noticed positively and, if I may be so bold, do you intend to come back here again? I was a guest in a hotel for three days. Since last year I have been guiding […]
Let’s be honest, if employees in the hospitality found money really important, they wouldn’t work for you in the hospitality industry, would they? That’s not meant to be ridiculous, but of course, there are places where you can earn much more money with less effort. Yet, this is not a reason for employees in the […]
‘Good evening, this is Simon Verankeren, I would like to reserve a table for tomorrow night. We are with four adults and four children, but I presume you still know!’ Indeed, we still know, good talking to you, Simon. After your last visit to our restaurant I tried to call you a couple of times, unfortunately […]
Obviously, this week’s papers are reporting about the staff shortage in the hospitality again. Nearly every guest noticed that in person this weekend in way too many establishments; long waiting times, no hospitable approach and clumsy types without any catering experience. If they even showed up. Too little staff was present, and it was like […]
Why people love to work in Hospitality? It is for the charisma of the job! The special atmosphere and connection you build together, the guests you serve together, the show you create together, the moments before and after rush-hour, the feeling you get when you have done it, the fun you have together.
Working on a terrace with too less colleagues and way too many guests? And then they also say; “What a relaxed job you have, working in the sun!” We know better. Seven terrace-tips to spice-up your working day and to keep it fun and easy for yourself during the warmest days of the season. 1. […]
Smoke Cloud. The bar on this airport borders the smoking room, just there. It is a wall of glass in the corner all the way in the back, that used to be part of the bar, now separated from the rest. At first glance it does not look unpleasant, a few high tables, the same colours on the wall. The only thing is it’s filled with smoke, which is the reason the people, tanned from their holidays, even look grey-ish.